Privacy Policy

This Privacy Policy explains how Harbour Recoup handles personal data in connection with its website and legal consultation services. It applies to information collected through the site and related communications, and it describes the main purposes, disclosures, retention practices, and user choices that apply to that information.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Subject to applicable law, you may request access to your personal data, ask for correction of inaccurate information, and raise an objection or request restriction in appropriate circumstances. Where we rely on your consent, you may withdraw it for future processing. Some requests may be limited where we must keep information for legal, security, or recordkeeping reasons.

Available rights depend on the nature of the data and the legal basis for processing.

To make a privacy request, provide enough information for us to identify the relevant records and verify your identity. We may ask for additional details before responding. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are reviewed against identity and record verification requirements before action is taken.

We retain personal data for the period needed to provide services, manage enquiries, maintain records, meet legal or regulatory obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete it, anonymise it, or otherwise handle it in accordance with our retention practices and applicable law.

We keep information only for as long as needed for the relevant purpose or legal requirement.

We may update this Privacy Policy from time to time. The revised version will take effect when posted on the site unless a different effective date is stated. Where changes are material, we may provide additional notice in a manner we consider appropriate.

This notice may be revised to reflect operational, legal, or technical changes.
01
Processing purpose

How We Use Data

We use personal data to respond to enquiries, assess and manage consultation requests, communicate with users, operate and secure the site, maintain records, monitor performance, improve service quality, and meet legal, compliance, and administrative obligations. We may also use data to detect misuse, resolve disputes, and support internal business operations.

Processing is limited to purposes that are relevant to the site and the services offered.
02
Sharing partners

Sharing with Service Providers

We may share personal data with service providers that support hosting, security, analytics, communications, document handling, and other operational functions. We may also share information with professional advisers or counterparties involved in a consultation or matter, where needed to perform services or manage the engagement. These parties are expected to use the information only for the relevant purpose.

Operational sharing is limited to parties that assist in running the site or handling enquiries.
03
Legal basis

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate suspected misuse, or support the establishment, exercise, or defence of legal claims. We may also share information where disclosure is necessary to prevent fraud, security incidents, or other unlawful activity.

Disclosure may be required where law, court process, or regulatory duties apply.
01

Data We Collect

We may collect identifiers and contact details, enquiry content, case-related information you choose to provide, technical data such as device and browser information, usage data, and records of communications. Where needed to respond to a request or manage a matter, we may also process information contained in documents or messages you submit.

The categories of data collected depend on how users interact with the site and our legal consultation services.
02

How We Collect Data

We collect personal data from forms, messages, consultation requests, and other communications you send to us. We also receive technical and usage information automatically when you access or use the site, including through cookies and similar technologies. In limited cases, we may receive information from service providers or other parties involved in handling an enquiry.

Some information is provided directly, while other information is created through normal site operation.
03

Types of Cookies

We may use essential cookies that are needed for the site to operate, functional cookies that remember basic preferences, and analytics cookies that help us understand site performance and usage patterns. Cookies may be session-based or persistent, depending on their purpose and lifespan.

Cookie use is kept to standard operational and analytical categories.
04

Cookie Controls

We use cookies and similar technologies for basic site functions, performance measurement, and to understand how the site is used. You can usually control cookies through your browser settings, including blocking or deleting them. If you disable certain cookies, some features may not function as intended.

Browser settings and related tools can be used to limit non-essential cookies.
Privacy Contact

Contact Information

Privacy email
Telephone
+65 8166 0916
Mailing address
237, Whitley Rd, Singapore, SG
Privacy enquiries